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ACMI / Turning technology into business value.

From audit paperwork to operational improvement: a new way of working with AI

Connect knowledge, audit preparation and review with Power Platform and Copilot Studio, giving specialists more room for risk assessment and meaningful improvement.

玻璃文件經過稜鏡與人工操作關卡,象徵 AI 草擬與人工審核的分工

Transformation starts with everyday work

Policies sit in different locations, historical reports require manual searches, and plans circulate through repeated revisions. Preparation and tracking can take time away from risk analysis. Starting with internal audit, this approach combines Power Platform and Copilot Studio: AI helps organize knowledge and draft material, workflows connect submission and handover, and people retain judgement and decisions.

Connect a question to the next action

Audit preparation begins with understanding the department, its policies and past experience. An assistant built around Copilot Studio can help organize information about a risk and prepare a draft plan for discussion. After the actual audit, people supply findings and evidence; AI can help arrange the report. The team remains responsible for assessing significance, evidence quality and whether recommendations can be implemented.

Bring organizational knowledge into the work

SharePoint policies, methods and historical information can support an assistant when sources and permissions are properly arranged. People should be able to return to the source, check its version and confirm its relevance. When information is insufficient, the assistant should help identify what needs confirmation. Maintaining knowledge is part of ongoing work, not just creating another question-and-answer interface.

Use review as a point that moves work forward

Power Automate can connect human approvals so designated people review plans and reports at key points, and revisions return with feedback. AI assists with drafts and organization, professionals conduct the audit and draw conclusions, and managers approve the work. Clear ownership helps cross-team work move beyond a conversation into submissions, responses and next steps.

Measure improvement rather than document volume

The number of generated files is not the main outcome. Track whether preparation becomes smoother, handovers clearer, reports more traceable and risks easier to discuss early. Record current preparation time, repeated requests for missing information and causes of review delays before setting improvement measures. A focused trial and feedback help decide which steps should be automated and where responsibilities should change.

Start with audit, then explore other workflows

Knowledge support, AI assistance, connected workflows and human decisions also provide a starting point for other document-heavy tasks. Each task has its own data sensitivity and approval responsibility. ACMI can help identify time-consuming steps, judgement that must remain with people and desired outcomes, then plan a suitable Power Platform and Copilot Studio application. Begin with one recurring problem and a clearly defined owner and scope.

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